I have multiple companies connected to Tally.NET. Can I get information from all the companies via SMS?
Yes, you can get information from all the companies connected, provided you/ users are authorised to access data via SMS in all the connected companies.
How can I get information from multiple connected companies?
On authorising a user and connecting the company to Tally.NET for the first time, a unique identification number (SMS Suffix) is generated for the respective company. The user sends a request message to 566779
For instance, Companies Brite Traders, Sunlite Corp and Moonlite Transport are connected to Tally.NET with details as shown in the following table.
| Company SMS Name | SMS Suffix | Connect Company Name | Account ID |
| Brite Traders | 3
| Brite | admin@britetraders.com |
| Sunlite Corp | 1 | Sunlite | info@sunlite.com |
| Moonlite Transport | 2 | Moonlite | sales@moonlite.com |
To get today's Sales of Brite Traders just type Sales Today and send it to 5667793, where 3 is the SMS Suffix for Brite Traders.
The system queries the company, extracts the required information and sends it back to the requestor's mobile phone.
What is SMS Suffix?
The SMS Suffix is a unique number assigned to a company to distinguish it from the other companies. It is useful when you have more than one company connected to Tally.NET.
Is there a need to change the SMS Suffix?
Yes, at present we support simultaneous SMS Access to only nine connected companies. Hence there is a need to change the SMS Suffix when you have more than nine connected companies.
Can I change the SMS Suffix for a company? How can I do it?
Yes, it is possible to change the SMS Suffix for a company by executing the following steps:
To display the list of authorised companies:
- Login as a remote user from Tally.ERP 9 (do not select any company)
- In the List of Remote Companies select the required Online Company
- Click Chg SMS No on the Vertical Toolbar
- Enter 1 in New Suffix field and press Enter
Or - To change the company SMS Suffix send an SMS CHANGE
<NEW SUFFIX NUMBER> to 5667750
E.g.: CHANGE 7 1
How many SMS Suffixes are supported currently? Or, from how many connected companies can I get the data simultaneously?
At present you can query data simultaneously from nine different connected companies. The companies can have the SMS Suffix starting from 1 to 9.
I have more than 9 companies, so what do I do?
In the Security Controls of any previous company which had authorised you for SMS Access:
- Select the required user and set Allow SMS Access to No
- In the Security Controls of the new company, authorise the required user to access SMS by setting Allow SMS Access to Yes
- Connect the new company to Tally.NET
The SMS Suffix of the previous company will be allotted to the new company connected. You can now get the information by sending an SMS to 566779
What will happen if both the companies have the same SMS Company Name?
Two companies with the same SMS Company Name will not create any difficulty as each company is distinguished from the others by the SMS Suffix assigned to it.
How do I get to know the company’s SMS Suffix?
You can get to know the company’s SMS Suffix by choosing one of the following options:
- Login remotely using your Tally.NET ID. This will display the list of companies connected to Tally.NET along with the respective SMS Suffix ID
- SMS FULL LIST to 5667790 to receive an email containing the list of companies along with their respective Suffix ID
- SMS LIST to 5667790 to receive the list of connected companies along with the respective Suffix ID by SMS
What is so special about SMS in Tally.ERP 9?
SMS in Tally.ERP 9 works on the concept of Natural Language. It is user-friendly because the user can send a query using plain and simple English.
Do I require a valid Tally.NET subscription to use the SMS feature?
SMS is a part of the Free Tally.NET Services. To avail of the SMS feature it is necessary to install Tally.ERP 9 Series A Release 2.0 on your computer.
How can I configure the SMS Feature in Tally.ERP 9?
SMS configuration can be done in three easy steps:
- Register Mobile Number in My Profiles under Control Centre
- Enable SMS in F11: Feature > Tally.NET Features
- Authorise Users for SMS under Security Controls
How does this SMS work?
SMS works on the concept of Natural Language, which is plain and simple English. When you want to raise a query, just type the required query along with the period.
E.g.: Balance Sheet 01/04/2010 – 30/06/2010
The system will query the connected company, extract the information and send a reply to your mobile phone. It is essential to add the requestor’s mobile phone number to My Profiles in the Control Centre before connecting the company to Tally.NET.
Can you give me the service number to which queries can be sent?
You can send your SMS queries to 566779
Can you give me the list of service providers who support the SMS feature of Tally.ERP 9?
You can send your queries from any service provider operating in India.
Is SMS a paid service?
No. SMS feature is a part of Free Tally.NET Services provided by Tally Solutions Pvt Ltd. However, your mobile service provider may charge you for the SMS Services utilised. Please check with the mobile service provider for further details on the charges applicable.
What is the cost per SMS?
The cost per SMS solely depends on your mobile service provider, and may vary from time to time. Please check with your mobile service provider for further details on the charges applicable.
Is the SMS facility available 24/7 to the user?
Yes, the SMS feature is available 24/7 to the user, provided the required company is connected to Tally.NET.
How many mobile phone users can receive the SMS reply at a time to the query raised?
The reply is sent to the user who made the SMS request.
Do I require 3G phone or Internet on my mobile?
No, you don’t require any particular mobile phone; you can use a simple phone which has SMS capability.
Do I have to pay additional charges to the service provider for enabling Tally SMS service?
No, you don’t have to pay any additional charges to activate this service.
Can I send an SMS from Tally to all the Sundry Debtors, reminding them about their outstanding amount, periodically?
No, you cannot send an SMS from Tally.ERP 9 at present. This feature will be made available in due course.
Can my parties check their outstanding amounts?
No, your parties cannot check their outstanding amounts
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